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Shipping Policy

1. Henry OT Services, Inc. accepts orders on a Pre-Paid basis only, (Payment can include check or money order sent in with order form. Orders accepted online with valid MasterCard/Visa or Discover)

Purchase Orders are accepted in writing from USA schools/organizations with prior approval from our office! Purchase Orders may be mailed to the address listed below. Purchase orders must be signed and must include a contact phone number.

2. Payment: Make checks payable to Henry OT Services. MasterCard/Visa and Discover are accepted online-make sure all 16 digits of the account number are included along with the expiration date and verification number, the three digit number on the signature panel. All payments must be made in US funds. No checks accepted from banks outside of the USA.

Unable to accept International orders at this time.

3. Minimum order requirements:$50.00 for Purchase Orders

4. Shipping: For domestic orders shipped via Standard Mail or UPS Ground:Continental United States, Alaska, Hawaii, Puerto Rico

Please add:48 Contiguous States:
$7.50 (0 to $20.00 purchase)
$8.50 ($21 to $40.00 purchase)
$9.50 ($41 to $60.00 purchase)
$11.00 ($61 to $100.00 purchase)
Over $100.00 add 10% to cover shipping & handling

Alaska, Hawaii, Puerto Rico- Delivery: Orders are shipped via UPS ground or US Mail. We attempt to process and ship all orders within 2-3 BUSINESS days. If express delivery or service is desired, please email rick@henryot.com and be sure to include your name and a phone number and/or attach your order to the email

6. Faxed orders: Cannot be accepted at this time

7. Mail orders to: Henry OT Services, 4000 Pipit Place, Flagstaff, AZ 86004

8. Sales Tax: Arizona residents must include 8.5% sales tax.

9. Returns are accepted within 30 days for a full refund as long as the item(s) are in new sellable condition. Exceptions: Due to copyright law, returns or refunds cannot be accepted for any recordings. This includes Video Tapes, Audio Tapes, and Compact Discs. If an item is defective we will gladly exchange for a like item. Exchanges for any other reason cannot be accepted.

10. Price changes: All prices subject to change without notice.